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scratch that. draw me a river on a whiteboard to the tune of a postal service song from like five years ago and cry into that.
i'll be over there in the airport bar, quietly acknowledging that shit happens with airlines these days and nobody, not even a whiny, self-important platinum member with white people problems, is spared.
They lost 24 hours of their 1st European vacation they had been planning to take for years to celebrate their 35 wedding anniversary. What did they get for all their trouble? 6 drink vouchers. They lost out on their room in Stockholm and had to pay for their room in Atlanta while they waited for the next flight.
And no apologizes either. Ridiculous.
2. Maybe instead of spending time trying to get a worthless apology from a crappy airline, he should teach his kids that not everything always goes your way and crying about it just makes you seem like a spoiled brat.
maybe andy can teach you how to be creative, so your kids don't cry when they miss the greyhound to your ex's
his spoiled kids were probably crying because of his haircut.
Buddy, this ain't the fucking holocaust.
Andy Azula
UPS Whiteboard Actor
SVP/ Creative Director — The Martin Agency
How he should have signed off for quicker recognition:
Andy Azula
Guy with the creepy hair in the UPS spots
Grow some fucking balls, will you. You look like and sound like a pussy.
Tyler
Actor - played "Doody" in my high school's production of Grease, circa 1993
Bird Flu/Sith Lord - USA
maybe.
bigwheelz = jerkface sympathizer?
possibly.
but i digress.
the content of this crappy, out-of-touch-with-reality letter is one thing... but the fact that he wanted to post it for the world to see is absolutely ridiculous.
sorry to anyone at Martin who actually works for this tool.
Andy Azula is a pretty nice guy.
Andy Azula is the White Board dork.
Andy Azula is not very intelligent.
Andy Azula is getting his hair cut once Martin loses the UPS business.
This maybe my favorite Spy blog.
O.k., I just pee'd my pants. LOL
I'm gonna fly Delta from now on just so I eliminate the possibility of having to listen to Andy and his family blubbering all flight because there weren't enough pillows to go around.
Oh, the humanity!
BTW, I wonder if Andy booked his flight using Travelocity or Expedia. ;)
"Overwhelming response....
I'm really amazed by the response. In fact, even surprised. It seems a lot of people have suffered through a lot of bad experiences. It also seems that a little customer service in the airline industry can probably go a long way. In the last few hours I have read so many horror stories. And, to some one's point, yes an airline by airline boycott would only leave us stranded. It's endemic to the industry. Hopefully, now they are listing. Isn't socially media amazing?"
apparently he's stuck in a douche bag echo chamber.
Okay, now I'm with everybody else. This dude is a tool.
I saw him speak at a small conference in a bar in Atlanta a few months ago and he seemed humble - even self-effacing. I can't imagine him or anyone creative actually having the gall to sign off with "UPS Whiteboard Actor". I remember him making light of the fact that he was required to join an actor's guild in order to avoid a sort of conflict of interest, but there's no way that I could translate that into this sort of pompous behaviour. It flies in the face of that universally held fear of all creatives - the fear of being pretentious.
There's a disconnect here. Something tells me that he would be succinct and terse - witty. There should be more punch...
Mentioning your agency's name in a complaint letter to any client (even one not your own) is a major, major violation of most agency policy. You're representing your agency when you do this. I've seen people get fired for using their agency email address to post on blogs, write letters to Adweek, and act like they speak for the agency. Which he does here. Mike must be so happy. Well, one less agency to worry about in the next airline review.
Mentioning your agency's name in a complaint letter to any client (even one not your own) is a major, major violation of most agency policy. You're representing your agency when you do this. I've seen people get fired for using their agency email address to post on blogs, write letters to Adweek, and act like they speak for the agency. Which he does here. Mike must be so happy. Well, one less agency to worry about in the next airline review.
Heed this Warning: Do Not Anger a CREATIVE DIRECTOR
Andy The Azz Man
"Business trip mixed in with vacation." In other words, your clients (aka "business partners pt II") picked up the bill unknowingly because you're too cheap to pay for it yourself thereby you willfully abused and took advantage of the relationship that you earlier claimed you respect. What a whiner/hypocrite/d-bag. And then you use your kids as weapons?
Thank you for representing everything that I despise about this business.
Maybe Andy should have stopped crying long enough to explain to his kids that, while unpleasant, this situation wasn't anything personal and that the world doesn't resolve around them.
Wait, sorry. He's a CD. The world DOES revolve around him. Never mind.
Obviously, this was the first time he flew Delta or he wouldn't have been such a cheerleader in the past.
Why, did he have to write the letter, and use his kids as a excuse as to why hes pissed off? This sort of thing perpetuates the stereotype that all CDs, ECD's are selfish and egotistical maniacs.
Take a look at his twitter background: lol
http://s3.amazonaws.com/twitter_production/prof...
If you ever have the chance, fly Virigin America. They are so good they don't need a frequent flyer program, though of course they have one.
He was one of the geeks that was fortunate enough to get some great work from his bosses. He never had an original idea on his own.
What a bitch.
His blog is not really a blog.
Not a real one anyway.
He's got about 4 posts on there, 3 of which are his whiteboard spots and all of them are about a year old.
Not like people spent the last 365 days looking to see if old Andy had put up a new post.
So you can be sure those comments are from poor bozos who need to suck up to his early-90s-haired ass to keep their jobs.
The signature line where he calls himself the UPS Whiteboard actor is saddest thing of all. Because you know 30 years from now, when he's in the nursing home, rocking a greyer version of the same hairstyle, that's what he's going to be telling the other inmates
You certainly take after your parents, and your kids certainly take after you because you’re all a bunch of whining pussies!
KIDS: “Waaah, why does the airline hate us Daddy?
ANDY: “Waaah, the plane was delayed and nobody apologized to me.”
THE GRANDS: “Waaah, I’ve fallen, and I can’t get up!”
If those braying, self-centered little brats were mine, I would have whipped their asses and then used the 13 hour delay to teach them how to play guitar, sing, moonwalk and perform a tight 45-minute set of Motown’s greatest hits. Hell, by the time Delta got their shit together and finally put that plane in the air, I could have got those kids a three album record deal and had ‘em on a flight to New York to headline at the Apollo Theater. I would have whipped their little assess all the way to the bank! You know I’ll do it. I did it once and I’ll do it again!
By the way, I have a new record company coming out called Ranch Records distributed by Blue Ray technology.
Seriously,
Joe Jackson
Demanding Father & Maker of Superstars
Former Manager of the Jackson 5, Michael Jackson and Janet Jackson
Joe Jackson Management: Literally whipping kids into shape since 1950
Heaven help those kids.
Andy Azula
* Age: 43
* Gender: Male
* Astrological Sign: Cancer
* Zodiac Year: Horse
* Industry: Advertising
* Occupation: Creative Director
* Location: Richmond : VA : United States
Astrological sign Cancer? Zodiac year Horse?
TOOL
You weren't asked to speak at the TED conference, dude.
The last trip on Delta had to do with being told I couldn't get on the flight for which I had a boarding pass with my name on it. The rude person at the desk told me it was a "sold out flight", when I asked her who was sitting in my assigned seat, she began to shout at me. My luggage got home hours before I did.
I literally had no recourse--incompetence was in control!
Sad.
Honestly, you people get more upset about how and why Andy Azula complaints to Delta then oh say Some holding company jerk-off getting a 95 million dollar bonus in the worst economy since the great depression?
It's surprising that our industry isn't more respected.
We're obviously so thoughtful and intelligent.
I wonder if your client UPS has ever damaged a package or delivered one late.
Air travel, like UPS' business, is complex and things will happen.
Grow a set.