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\"more than 250 senior executives at a variety of top marketing agencies. Agency executives reported that at least 30% of their staffs' time is ineffective or wasted due to poor communication from their clients. For large marketers, that could mean millions of dollars in needless agency fees and misguided ad campaigns.
EPIC FAIL
Clients hire us for our point of view - I agree that clients need to nut up with more concise direction. That said, we need grab the bulls by the horn and be more assertive with our point of view and desired direction.
Often, we end up whining like prima donna's "what's my motivation" or damn the client for this or that.
Duh. No shit.
I think you hit the nail on the fucking head when you said this was an exercise in self justification. Here's a comment I left on AdAge...
Rupal...
Surely you could find a better "Authority" than Casey Jones to discuss agency/client relations. Yes, I know it's his report, but based on his track record during the Dell/Enfatico disaster, he is the last person I would look to for insights into more efficient agency/client communications. When he says, "A lack of commitment to tight and coherent input to the agency was a major contributing factor to the struggles between Dell and WPP," doesn't he realize that it was his job to fix that?
Cheers/George
Casey Jones is a clown and a fucktard. He couldn't run a piss up in a brewery. I don't know how pwople like him get away with it.
Cheers/George
I think for certain people who don't know about Jones' history with Dell/WPP, his company's research will make a lot of sense. In fact, had it come from anyone else I think it would have seemed less odd.
But it seems strange that he would use such interesting data to lash back at the company. Letting things go usually works out best in the end.
I will give Casey one piece of credit - he was really good at managing up.
time to call a spade not even a fucking spade.