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The biggest thing to come from SM? 2-way dialogues. Meld that together with advertising and you have something pretty exciting.
http://farisyakob.typepad.com/blog/2009/04/be-n...
and
http://no-mans-blog.com/2009/03/27/everything-i...
FX
What is interesting (to me) is to think about how culture-clash can be a driving force for social ideas. Understanding those points-of-contact, invariably serving the insatiable human need for conflict as a form of narrative or political resolution, seems like a fruitful exercise in principle, rather than mistakenly focusing on only the tools of exchange.
Gareth, if you have a moment, could you expand on what you mean by "two types of ideas in the world - social ideas and anti-social ideas?"
I do think it's important to think beyond the immediate "social media" opportunity when anyone is looking to leverage socially engaging technologies.
It is critically important then to think about the context of a broader attempt to create real collaborative engagement with your customers, suppliers and employees. Using Twitter or Facebook as a "push strategy" is a good way to create one-way communications without the investment of other channels, but it is only the first step in addressing a much bigger opportunity.
Here's a good read on new rules of engagement: http://www.bis-insight.com/Site/Blog/Entries/20...
@edwardboches
The best filter continues to be the one I learned in Mikal Reich's ad class many years ago: "Why does anyone care?" Why does anyone give a fuck what your brand has to say on Twitter, etc?
BUT--if you can pass that test, you've got a social idea. One that has value for people, be it practical utility or social currency or both. One that people will be excited about sharing. And I think that is where social media comes into play: delivering the idea in a way that facilitates interaction.
@MarkBarker, so many organisations fail to answer that simple question - why? I wonder how many expect just having a presence on social media will be enough to create value for their brand.
sandy
Nice piece. What matters are the ideas - not the technology. The technology is just a bunch of pipes that let us communicate with each other. The best ideas and products are what we'll communicate about.
TO'B
Thanks for writing ;)